Our story
Collapsible content
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, we take it seriously and want to resolve it with you. Depending on the situation, we can offer you a discount voucher, send a replacement product, or arrange a full refund. We always look at what is best for you.
Can I customize my order?
That is certainly possible! All products we sell can be supplied in colours other than the standard for that product. If you would like to personalise a product, please contact us.
Where do the 3D models come from?
Our models come from reliable suppliers with whom Wasbakkie Creates has concluded commercial licenses. In addition, we also develop and create some models ourselves, which gives us a unique mix of qualified and original designs.
Cubee Hive ID: 7095AR1F3J
How long does shipping take?
Because we are still a small company, we can keep the processing time of your order as short as possible. We make many custom products, so the shipping time depends on the type of product.
For laser products, we estimate approximately 1 working day after approval of the design or model before the product is shipped.
For 3D prints, we estimate an average of approximately 2 working days, depending on the size and complexity of the model.
We do our best to process and ship every order as quickly as possible, without compromising on quality.